Sona Gamer Terms & Conditions — Complete Platform Usage Policy

These Terms & Conditions Sona Gamer Applies to all users of the platform, including the website and mobile app. Using Sona Gamer means you have read and accepted these terms.

Sona Gamer is an internationally licensed online gaming and betting platform operated specifically to serve users in Bangladesh. The following terms apply at all times when using our services.

These terms and conditions were last updated in January 2026. You will be notified of any changes via your registered email or SMS.

• Users must be at least 18 years of age to use the platform.
• Each person may operate one account only.
• For personal use only — commercial use of the platform is strictly prohibited.
• By using Sona Gamer's games and services, you automatically agree to be bound by these terms and conditions.

Registering on Sona Gamer requires accurate and truthful information. Accounts created with false or incomplete details may be closed at any time and any balance may be forfeited.

Each user may hold only one account. If the same person is found operating multiple accounts, all of them will be closed and any bonuses or winnings may be forfeited.

• The mobile number and name provided at registration must be accurate.
• Keeping your password confidential is entirely your own responsibility.
• Your account may not be shared with or used by anyone else.
• Withdrawals will be restricted until KYC verification is completed.

We strongly recommend keeping two-factor authentication (2FA) enabled to protect your account. If someone attempts unauthorized access, Sona Gamer Contact support.

Sona Gamer supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT).

The mobile banking number used for withdrawals must be registered in your own name. Transfers to another person's number are not permitted, and any such requests will be declined.

Sona Gamer offers a range of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly stated on the bonus page and within the offer details.

• The welcome bonus is available once only, on your first deposit.
• If you withdraw before meeting the wagering requirements after claiming a bonus, the bonus will be forfeited.
• Only one bonus can be active at a time — bonuses cannot be combined.
• Bonuses will be automatically cancelled once they expire.
• Any attempt to claim bonuses fraudulently will result in account suspension.

Sona Gamer reserves the right to modify, suspend, or cancel any bonus offer at any time. Users will be notified in advance of any changes affecting a bonus that is already in progress.

All game outcomes on Sona Gamer are determined through certified RNG (Random Number Generator) technology. For Sports Betting, results depend entirely on what happens on the field.

• Once a bet is confirmed, it cannot be changed or cancelled — except where the cash-out feature is available.
• If a game is interrupted due to a technical fault, all bets will be voided and balances will be refunded.
• If a sports event is cancelled, all bets placed on that event will be voided and stakes refunded.
• In the event of a dispute over a game result, Sona Gamer's decision is final.

Betting limits are set individually for each game and market. Maximum win amounts may also apply — please refer to the relevant game page for full details.

Sona Gamer takes a firm stance against fraud, money laundering, and any other illegal activity. Our security team monitors for suspicious behaviour around the clock.

• Creating multiple accounts is strictly prohibited.
• Coordinating in groups to abuse bonuses is prohibited.
• Using automated bots or software to place bets is strictly prohibited.
• Opening an account using someone else's identity is strictly prohibited.

If any of the above rules are violated Sona Gamer reserves the right to suspend or permanently close accounts and forfeit all balances. Relevant authorities will be notified where necessary.

Sona Gamer believes gaming should be fun — not a source of financial stress. That's why we encourage every user to play responsibly.

• You can set your own deposit limits, betting limits, and session time limits.
• A cooling-off period (from 24 hours up to 1 month) can be activated at any time.
• Self-exclusion — either permanent or for a set period — is available free of charge.
• If signs of addiction are identified, the support team will actively step in to help.

To learn more about Responsible Gaming Responsible Play Read the page.

Users may close their account at any time. We recommend withdrawing your balance before doing so, as recovering funds after an account is closed can be a complex process.

Sona Gamer reserves the right to suspend a user's account in the following circumstances:

• Violating the terms and conditions.
• Registering with false information.
• Engaging in fraudulent or deceptive behaviour.
• Account inactive for an extended period (over 12 months).

If an account is closed for standard reasons, any remaining balance will be returned. In cases of terms violations, Sona Gamer reserves the right to withhold the balance.

Sona Gamer may update these terms and conditions at any time. For significant changes, users will be notified in advance through their registered contact details.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. If you disagree with any terms, you may close your account.

For any questions about these terms, contact Sona Gamer support: support@sonagamer.best